Privacy Policy

1. Introduction

Ashland Engineering Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ashlandengineering.co.uk, or engage with us in the course of business.

2. Who We Are

Ashland Engineering Ltd is a UK-based engineering firm specialising in fabrication and precision engineering services. Our registered office is located at [Insert Registered Address].

3. What Data We Collect

We may collect and process the following personal data:
– Name
– Email address
– Phone number
– Company name
– IP address and browser type
– Technical data from cookies
– Any other information you provide via our contact forms or correspondence

4. How We Collect Your Data

We collect data when you:
– Fill out a contact form on our website
– Communicate with us via email or phone
– Use or view our website via your browser’s cookies

5. Why We Collect Your Data (Legal Basis)

We collect your data to:
– Respond to your enquiries
– Provide services to you or your business
– Improve our website and services
– Comply with legal and regulatory obligations

6. How We Use Your Data

We use your data only for the purposes described above and never sell your information. Your data may be shared internally with authorised personnel or externally with service providers (e.g., IT support), strictly on a need-to-know basis.

7. Data Sharing & Third Parties

We may share your personal data with third-party service providers who help us deliver our services. All such third parties are required to process your data securely and in accordance with applicable data protection laws.

8. How We Store Your Data

We store your data securely on encrypted systems and take reasonable technical and organisational precautions to prevent loss, misuse, or alteration. Data is retained only as long as necessary to fulfil the purposes we collected it for.

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:
– Right to access – You can request copies of your personal data.
– Right to rectification – You can request corrections to inaccurate or incomplete data.
– Right to erasure – You can request we delete your data under certain conditions.
– Right to restrict processing – You can request we limit how we use your data.
– Right to object – You can object to our use of your data.
– Right to data portability – You can request your data be transferred to another organisation.

10. Cookies

Our website uses cookies to improve your browsing experience. You can control or delete cookies through your browser settings. For more information, please review our Cookie Policy.

11. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on our website.

12. How to Contact Us

If you have any questions about this policy or your data, please contact us:
Email: sales@ashlandengineering.co.uk
Phone: 01908 382599

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113